The course comprises the following elements:
ECDL - Using Microsoft Office 2000 to intermediate level. Word-processing,
Spreadsheets, Databases, Presentation software, The
Windows operating system and file management, Electronic
communications.
A+ Certification - A+ certification is an international industry
credential that validates the knowledge of computer
service technicians with the equivalent of 500 hours
of hands-on experience. Major hardware and software
companies accept A+ as the standard in foundation-level,
vendor-neutral certification for service technicians.
- Hardware Technologies
- Installation, configuration, and upgrading
- Motherboard, processors, and memory
- Printers and portable computers
- Diagnosis and troubleshooting
- Basic networking and telecommunications
- Safety and preventive maintenance
- Operating System
Technologies
- Fundamentals-including structure and functions for
Windows 9X and Windows 2000
- File, directory, and disk management
- Installation, configuration, and upgrading
- Application device drivers and Windows-based utilities
- Diagnosis and troubleshooting
- Internet access and network connectivity
N+ Certification - N+ validates the knowledge of networking professionals
with at least nine months of experience in network support
or administration or adequate academic training. A typical
candidate would have A+ certification or equivalent
knowledge.
- Networking Technology
- Basic network structure
- Physical layer components, such as network cards
and hubs
- Datalink layer bridges and IEEE 802 specs
- Network layer protocols
- Transport layer functions, including name resolution
- TCP/IP fundamentals-protocols, addressing, configuration
- TCP/IP utilities, such as Telnet and FTP
- Remote connectivity
- Security-from encryption to firewalls
- Networking Practices
- Network planning and installation
- Everyday maintenance-backups, patches, virus protection
- Troubleshooting scenarios, tools, and tactics
Practical Projects and lab sessions are designed to
enable students to apply their knowledge and is included
in the programme.
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